Phishing and Malware
Phishing (pronounced "fishing") is an electronic scam that attempts to obtain confidential personal or financial information from its target. It takes the form of a fake e-mail, which appears to be from a financial institution or service provider. The message usually includes the company name, logo and a link to a website which instructs you to update your information by providing your account details or personal information with a dire warning if action isn't taken. A phisher can then use your personal information to commit fraud.
In order to avoid becoming a victim of a phishing scam, you need to know what to look for.
Malware generally refers to any program that intentionally harms your computer and is typically installed without your consent. Malware can get into your computer by doing something as innocuous as clicking on an ad, going to a website or even unknowingly downloading a document. The malware "industry" has blossomed so much that some malware actually poses as anti-malware software.
Your best defense is to keep your browser, operating system, and applications up to date, and to run updated anti-malware software.
Reporting Identity Theft and Phishing
TD Bank will never ask you to confirm your account number, PIN, password or any other personal information via e-mail. If you are concerned that you have received fraudulent e-mail, disclosed confidential information or have questions about online security, immediately contact Customer Service at 1-888-751-9000. For credit card related transactions, please contact TD Bank Visa® Credit Card at 1-888-561-8861.